BEST WESTERN PLUS Hartford Lodge

The staff were very nice and friendly. The breakfast was wonderful, continental breakfast plus they had a chef who made items to order from a preselected set of options. These included: omelet, fried, or scrambled eggs, sausage and potatoes.

The staff at the facility was very welcoming and helpful, starting with Jessica at the front desk, through the chef and waitress at the cafe that served breakfast.. We loved that the hotel provides a free level 2 electric car charger which allowed us to charge overnight right in the parking lot and leave the next morning with a100% charge. We also enjoyed the free breakfast that not only had a good selection of bagels, cereal, biscuits and gravy, yogurt and hot waffles, but also had a chef preparing made to order omelets, potatoes, and pancakes! It went way beyond the typical free motel breakfast. We did not get a chance to use the indoor pool and hot tub, but will plan time for that at our next visit. Whenever we come this way, we’ll stay here!

Got there in the evening. The first room the bathroom light had a fan that made a horrible noise the entire it was turned on. The second room the heater would only blow cold. The front desk lady was wonderful. She came down and tried to fix the heater but couldnt so she moved us to the adjoining room and we didnt even have to go outside. They have been nothing but wonderful and the chef with the breakfast that he cooks when you order it is a huge plus.

The staff was very accommodating and nice. The rims were clean. There were some decent cable channels to watch. Plenty of parking. Located near several eateries. Breakfast was nice, no sausage or bacon, but made to order omelettes or pancakes plus other selections. Good shower pressure and temperature. Comfortable beds. I'd stay again for sure.

My husband and I got stuck in Oregon while driving back home to Washington due to an ice storm. So we booked a stay at Best Western for the night. Chris at the front desk had a very busy day with everyone else coming in from the storm but was still very attentive, patient, and polite when we checked in and every time we asked a question. The staff made a stressful situation much better by showing they cared.